Your Guide to Smart Gaming

At Boom Lotto Down Under, we're committed to promoting responsible gaming habits. We believe lottery gaming should be enjoyable and entertaining, never a source of worry or financial pressure.

1. Set Your Boundaries

Establish clear limits for how much time and money you'll spend gaming before you begin. Only play with money you can easily afford to lose, and consider it as entertainment expenses.

2. Signs You Might Need a Break

• Chasing losses: Playing more to recover money you've lost
• Being secretive: Not being honest about how much you're spending or playing
• Using borrowed money: Taking loans or credit to fund your gaming
• Neglecting responsibilities: Missing work, family time, or other commitments
• Feeling distressed: Gaming is making you anxious, guilty, or upset

3. Take Time Out Options

We provide several break options to help you take a step back when needed:

• 24-hour cool down
• 1-week timeout
• 30-day break
• 6-month pause
• Permanent account closure

4. Your Gaming Controls

Stay in charge with these useful account features:

• Spending limits: Set daily, weekly, or monthly spending caps
• Loss limits: Control how much you can lose over set periods
• Time reminders: Get alerts about how long you've been playing
• Reality check-ins: Regular pop-ups showing your gaming activity
• Account history: View all your transactions and gaming records

5. Help is Always Available

If you or someone you know needs support with gaming concerns, these organisations offer free, confidential help:

• Gambling Help Online: www.gamblinghelponline.org.au
• National Gambling Helpline: 1800 858 858 (available 24/7)
• Lifeline Australia: 13 11 14
• Beyond Blue: 1300 22 4636

6. Smart Gaming Tips

• Only play with money you can afford to lose
• Set your limits before you start playing
• Take regular breaks during gaming sessions
• Avoid playing when you're upset, angry, or stressed
• Don't drink alcohol or take substances while gaming
• Keep gaming balanced with other fun activities
• Never try to chase your losses

7. Keeping Kids Safe

We strictly prohibit anyone under 18 from using our services. We verify ages during registration and encourage parents to use internet filters to prevent minors from accessing gaming websites.

8. Our Promise to You

Boom Lotto Down Under is committed to creating a safe, fair, and responsible gaming environment. We continuously review and improve our safety measures and work with industry experts to maintain the highest standards.

9. Get in Touch

If you have questions about responsible gaming or need help with your account controls, please contact our support team through our Support Page or call 1800 000 000.