At Boom Lotto Down Under, safeguarding your privacy is among our highest priorities. This Privacy Policy describes how we collect, use, and protect your personal information when you use our platform, participate in our lottery games, and engage with our services. Your confidence is essential to us, and we're dedicated to keeping your data secure.
We gather information to deliver you the finest possible experience. This includes details you provide us directly—such as your name, date of birth, email, payment information, and gaming preferences—plus technical data like your IP address, device type, browser, and location. We also monitor how you interact with our site, including clicks, page visits, and session information, to help enhance our services.
Your information enables us to create a personalized, secure experience for you. We use it to process your lottery entries and payments, verify your identity, provide customer support, and enhance our platform. We also use your data for fraud prevention, legal compliance, and to send you important notifications about your account, new games, or updates to our terms and policies.
We utilize cookies, web beacons, and similar technologies to improve our website functionality and remember your preferences. Cookies help us keep you logged in, remember your settings, and deliver content more efficiently. Some cookies are necessary for the site to operate, while others help us understand how you use our platform. You can manage these settings in your browser, though disabling certain cookies might affect your experience.
We never sell your personal information. We only share it with trusted service providers who help us operate our platform—such as payment processors, identity verification services, and hosting providers. We may also disclose information when required by law, court orders, or regulatory authorities, or to protect our platform from fraud or misuse.
Security is fundamental to us. We use industry-standard protection including SSL encryption, secure servers, firewalls, multi-factor authentication, and strict access controls. Our team is trained on privacy best practices, and we ensure all data transfers are properly secured. While no system is completely invulnerable, we take every reasonable measure to protect your information from unauthorized access.
You have control over your personal information. You can request us to show you what data we have about you, correct any inaccuracies, delete your information, or limit how we use it. You can also withdraw your consent for non-essential uses at any time. We follow Australian privacy laws and international standards like GDPR. To exercise these rights, simply contact our support team.
We only retain your information as long as we need it for legal, business, or regulatory purposes. When we no longer need your data, we securely delete it or make it anonymous. How long we keep different types of information varies based on legal requirements and our business needs in Australia and internationally.
Our platform is only for people who are 18 years or older. We don't knowingly collect information from anyone under this age. If we discover that someone under 18 has provided us with personal information, we'll delete it immediately and prevent further access to their account.
We may update this Privacy Policy from time to time to reflect changes in our practices, new technology, or legal requirements. When we make significant changes, we'll notify you via email or platform notifications. We recommend checking this page regularly to stay current on how we protect your information.
If you have questions about your privacy or want to exercise your rights, please contact our support team through our Support Page. We're committed to responding promptly and helping you with any concerns.
Last updated: August 2025
We support smart and enjoyable gaming for all players. Through clear information, easy support access, and transparent policies, we encourage healthy gaming practices. Responsible play is integrated into everything we provide — for your wellness and a stronger community. Whether you play occasionally or regularly, maintaining control, setting limits, and keeping gaming enjoyable is what truly counts.